Processing Credit Cards

1. Navigate to students parents profile

2. Select Process Payment

3. Choose Other and then click next

4. Select Item you'd like to take payment for

5. Click Credit Card payment and follow instructions

6. Be sure to email receipt

Applying Etransfer Payments

1. Navigate to students parents profile

2. Select Process Payment

3. Choose Other and then click next

4. Select Item you'd like to take payment for

5. When all items have been added accordingly select "Log Payment"

6. Follow instructions 

7. Be sure to email receipt

*** NOTE*** If a parent sends a payment that’s more or less than the amount owing, adjust the payment accordingly. Before clicking “Add to Payment,” you can edit the amount to match what was actually sent (via e-transfer or cash). Always apply payments to the oldest outstanding fee first.

1. Navigate to DSP

2. Select more

3. Navigate to seasons

4. Select a past season

5. Select season actions

6. Select Copy Season

7. Edit accordingly for new season

8. Copy whatever necessary (usually just classes)

9. Select save copy

10. Continue to edit accordingly 

11. Hide on live schedule if registration isn’t open or schedule hasn’t been released

12. Save Changes

Individual days

1. Select No-Class Dates page

2. Select add date

3. Enter date that there are no classes

4. Click add date 

Date Range

1. Select Add Range

2. Enter date range there are no classes

3. Click Add Date

4. Be sure to press Yes, Continue at the top of the page to save the date range

1. Select Registration Email

2. Enter Intro, Message and Closing (can use template or email from last season, be sure to adjust the information accordingly)

3. Ensure Handbooks or links are attached

4. Click Save Changes

5. Preview Your Email

Creating a class from scratch

1. Go to Class Page

2. Select Add new class

3. Fill in class name and instructor

4. Select save class

5. Continue to edit appropriately

6. Room

7. Season

8. Recital

9. Day of week

10. Allow Online Registration

11. Min and Max Age of class

12. Start and End Time

13. Class capacity

14. Select save class

Copying a class

1. Select the class you’d like to copy

2. Select class actions

3. Select copy class

4. A copy of the class will appear

5. Adjust accordingly

Adding Drop In Option

1. Go to the class you’d like to add a drop in option for

2. Select drop ins

3. Select update settings

4. Select allow drop ins for this class

5. Select allow online registrations for drop ins for this class

6. Input drop in rate. Currently $25/hr (ensure any class that is more than an hour is priced accordingly)

7. Select transaction code to be Drop In

8. Press Save

Uploading Music

1. Go to the class you’d like to upload music for

2. Select Music

3. Select choose file

4. Upload music accordingly 

5. Click Upload File

Uploading Files 

1. Go to the class you’d like to upload a file for

2. Select File

3. Make a Display name that corresponds correctly to the file

4. Select share in parent portal 

5. Select upload

Uploading Practice Videos

1. Go to the class you’d like to upload a video for

2. Select File

3. Select Hosted Video

4. Paste google drive/video link 

5. Create a display name for the video usually something like DATE - MUSIC or DATE - WALKTHROUGH

6. Select share in parent portal

7. Select Save Video link

Tuition Payments

Monthly tuition is due on the 1st of each month (September to June).

Auto-payment is required for all new accounts.

Accounts past due by 60+ days will be suspended until the balance is paid.

Accounts past due by 90+ days may be sent to collections, with additional fees applicable.

Missed Classes & Refunds

No refunds or credits for missed classes due to holidays, vacations, illness, weather, pandemics, or other circumstances.

Withdrawal Policy

One month’s written notice (emailed to [email protected]) is required.

Verbal notice or non-attendance does not qualify as official withdrawal.

Outstanding fees must be cleared before withdrawal is processed.

Non-Refundable Fees

Registration, costume, competition, and recital fees are non-refundable.

Sessional Classes:

Tuition is due upon registration.

A minimum of 7 days' written notice before the class start date is required for withdrawal.

Withdrawals with less than 7 days' notice will result in an account credit valid until the end of the current season.

Written notice must be emailed to [email protected]. Verbal notice or a student’s absence will not be considered an official withdrawal.

1. Create classes in studio pro

2. Set registration date to open in July or August

3. Update registration email

4. Send email saying Sessional Registration is now open